Gutter Cleaning FAQs
If you have any other questions, please don't hesitate to ask.
Why have a professional clean my gutters?
How much does having gutters cleaned cost?
Will I need to be there when you are working?
Can you inspect the roof and gutters while you are up there?
Can you do any repairs on the roof?
How do you clean the gutters?
Do you recommend having 'Gutter Guard' (or 'Leaf Guard) installed?
How do you access high roofs and gutters?
Will you get rid of any debris that falls onto the ground?
How often do gutters need to be cleaned?
How far in advance do I need to book?
What forms of payment do you accept?
Can you give me a tax invoice?
Do the gutter cleaners have all the neccessary insurance cover?
Who is 'El Toro Window Cleaning'?
Is Window Washer an environmentally friendly company?
Why have a professional clean my gutters?
The most obvious reason is because it can be a very unsafe for the inexperienced and unprepared householder. Our gutter cleaners have years of experience working at heights and using harnesses. We also carry powerful blowers and other specialised equipment to make the job safer and more efficient. This is not to mention that having clear gutters helps reduce the risk of fire, extends the lifespan of the gutters and makes the place look tidy.
How much does having gutters cleaned cost?
If you provide your address along with a brief description on our 'Quick Quote' form, we can check the building with Google Satelite Images and Street View. We can normally give you the price the same day you make the enquiry. The price is based on several factors, such as how high the roof is, how full the gutters seem, the kind of roof and angle it's pitched at. Whatever it does cost though, will be cheaper than getting a roofer to fix serious damage due to lack of maintenance.
Will I need to be there when you are working?
Not in most cases. Usually we can access the roof with a ladder and there is no need for the householder/business owner to be there while we are working.
Can you inspect the roof and gutters while you are up there?
Yes we can. We can let you know if there are any broken tiles, bad joints or any other obvious causes for problems. We can also let you know what state your gutters are in and take photos to show you.
Back to Top
Can you do any repairs on the roof?
We can do minor repairs, which include replacing or repairing broken tiles, sealing gaps with silicone, and other similar jobs.
Back to Top
How do you clean the gutters?
First, we clear any leaves or sticks on the roof and gully areas. Then, wearing gloves, we scoop out the leaves and other gunk from the gutter into bags. Then, we generaly clear any remainder debris with a high powered blower.
We also clear out the downpipes, if neccessary, using special tools to reach deep down into the pipes. Of course, we clean up any mess around the property too.
Back to Top
Do you recommend having 'Gutter Guard' (or 'Leaf Guard') installed?
In many cases, having a leaf guard covering the gutters is useful. It is essential for areas in a high fire danger. These areas require fire resistant gutter guards, such as the 'Brushtail Gutter Protection'.
Other benefits are: Avoid blocked downpipes, rusting and leaking gutters, allows cleaner and faster flow of water to rain water harvest tanks.
Over the years, WindowWasher has seen many different types of gutter guards in action. The main problem with mesh type protection is that they make it hard, if not, imposible to clean. Eventually, no matter what the protection, the gutters will need cleaning.
The 'Brushtail' is by far the best system we've seen. It's UV resistant, anti-corrosive, CSIRO flammability rating of 0 (it wont burn in a bushfire) and it's the best value for money!
We would be happy to talk you through what's most suitable for your place.
Back to Top
How do you access high roofs and gutters?
Each building needs to be assessed individually. We always work safely and we are fully covered by insurance.
Where possible, we use a harness, as per instruction by the ‘Work Safely at Heights’ (MNMG237A)
qualification and are Operational Health and Safety (OH & S) certified. Rest assured, we use common
sense to remain completely safe at all times.
Back to Top
Will you get rid of any debris that falls onto the ground?
Yes we will. In fact, we normally leave the property cleaner than when we arrived. We can also take away the leaves if neccessary.
Back to Top
How often do gutters need to be cleaned?
This depends on the area you live in, in particular, the amount of deciduous trees that are higher
than the roof line. Some of our most regular clients have them maintained monthly, others 3-4 times per year. Some have them cleaned once a year.
If you have Brushtail Gutter Guard, normally about once every 2-3 years.
Back to Top
How far in advance do I need to book?
We can often carry out the job within the same week of your enquiry. To speed things up we can inspect the job by using
Google Satellite and Street View. Please mention if
there is a deadline for the job.
Back to Top
What forms of payment do you accept?
You can pay the gutter cleaner when he comes to do the job either by Cash,
Cheque or Bank Transfer. Commercial jobs are given a 7 day invoice.
Back to Top
Can you give me a tax invoice?
Of course! Whether it is for Domestic, Commercial or Strata, we are happy to issue a tax invoice
so you may be able to claim the service back on tax.
Back to Top
Do the gutter cleaners have all
the neccessary insurance cover?
Yes. You can be assured that all workers carry at least $5
million or more public liability insurance. They are also covered by
Workers Compensation, and can demonstrate a 'Certificate of Currency' on request.
Back to Top
Who is 'El Toro Window Cleaning'?
This is the registered business name. Windowwasher.com.au is the
website for El Toro Window & Gutter Cleaning. As for Why 'El Toro'?, you'll have to ask the cleaner himself about that!
Back to Top
Is Window Washer an environmentally friendly company?
WindowWasher.com.au cares for the environment and is leading the industry in environmentally friendly work practise.
Some steps already in place are:
Reducing car travel by using the internet and telephone wherever possible for quotes
Organising work in efficient routes
Avoiding waste by being careful with the storage and use of all tools and detergents
Having machines serviced to run at optimum levels
Disposing of rubbish legally
Back to Top
